Unexpected maintenance activity required in US data center

Incident Report for Domotz

Resolved

The Engineering team will continue to monitor to ensure a high availability of the system.

Posted Jul 13, 2021 - 19:14 UTC

Monitoring

The Engineering team is continuously monitoring the system to guarantee the service.

Posted Jul 13, 2021 - 18:18 UTC

Investigating

We are restarting the backend Database component. Login to some accounts might be affected.

Posted Jul 13, 2021 - 17:55 UTC

This incident affected: Domotz Pro Service (Authentication - North America).